ORDERING & SHIPPING
At Tildy Candle Co LLC we value our customers as our own family, which is why customer service is one of our top core values & that will never change. We insist that you are 100% satisfied with your purchase & experience.
Please reach out if you have any questions about any of our products or if there is anything we can do to help serve you better at info@tildycandleco.com
ORDER PROCESSING
Tildy Candle Co LLC currently has 24-48 business hours processing time for all orders regardless of the shipping method chosen.
Business hours are Monday to Friday & any order placed over the weekend may be processed on Monday!
Should you need to expedite your order, please leave us a note in your cart before checking out & we will try our best to accommodate your desires.
ORDER SHIPPING
We are closed on Christmas day, New Years Day, Thanksgiving and Independence Day. Shipping will resume the next business day. We offer free USPS shipping for all orders over $100.
You will receive a shipping notification with tracking information once your order has left our loving hands.
Tildy Candle Co LLC currently ships all orders via USPS Priority Mail from our home studio in Columbus, OH.
PAYMENT METHODSAt this time, we are accepting Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay & PayPal Express Checkout